With HOT’s Membership, YOU CHOOSE three preferred seasons (summer, autumn, winter, spring) for your scheduled services. We inspect the root source of pest activity, assess contributing conditions, and apply targeted treatments only‍ ‍where they are needed (minimising unnecessary chemical application build up).

True IPM Protection: During your services, your technician will utilise their on-site time to seal accessible gaps, install weep hole guards, or pipe penetrations, using professional pest-proofing materials at no extra cost- reducing the need for ongoing chemical treatments.

You’ll also receive two additional pest-response visits completely covered if any active pests break through between your scheduled services.

WHATS INCLUDED

• Flexible Site Care (Up to 90-Mins Per Visit): Every site is unique. Your technician spends time thats is required - from a swift 15-Min check on a sleep-out to a deep 90-Min sweep of a large home to ensure your property is completely secured.

• 3 Scheduled Seasonal IPM Visits: Timed to your three chosen seasonal periods to target your homes shifting pest risks.

• 2 Extra Pest-Response Visits: Additional reliable support if covered pests break through between scheduled visits.

• IntegratedPhysical Proofing: On-site sealing of accessible entry points using industrial pest-proofing materials during your visits.

• Deep Site Diagnostics & Risk Assessments: Through Inspection, pest identification, source tracing, and evaluation of moisture or drainage issues.

• Targeted IPM Care: Localised monitoring, baiting, and precise label-compliant treatments used only where justified.

• Digital Service Reports: Clear, itemised summaries and photos verifications sent straight to your inbox every visit.

COVERED HOUSEHOLD PESTS

Standard household activity and our chosen pests involving: Ants, Spiders, Cockroaches, Rats, Mice, and Drain flies (assessment, monitoring and targeted management only)

Note: Drain cleaning, plumbing repairs, and underlying drainage faults are quoted separately.

MEMBERSHIP PAYMENT OPTIONS

• Flexible Monthly Plan: $69 per month for 12 months (total annual commitment: $828.

• Upfront Annual Discount: Pay $799 upfront in full and save $29.

• Fixed Commitment: This is a locked 12 Month contract; payments continue for the full term regardless of how many included visits, minutes, or proofing allowances are used.

• Use it or lose it: Included visits and minor proofing allocations do not roll over, transfer, or exchange for cash.

ADDITIONAL PESTS & SPECIALTY WORK

The following specialised services fall outside the standard plan and require a seperate quote:

• Timber Pests: Termites and wood-boring insects.

• Specialist Infestations: Wasps, bees, bed bugs, fleas, Mosquitos, birds, wildlife, pantry pests and fabric pests.

• Major Structure Work: Extensive roof meshing, subfloor building repairs, complex sealing projects, drain cleaning, and plumbing.

• Specialist Cleaning: Advanced sanitation, or materials used outside the standard membership allowance.

Severe or pre-existing infestations may require a seperate corrective treatment before standard membership coverage begins. This plan provides ongoing IPM support but does not guarantee a 100% pest-free property. Full service limits are outlined in your final membership paperwork.

Driveway Ant Treatment

Targeted treatment of visible ant trails, nesting points, and sand mounds across the driveway area.

$99 option is a limited-scope, one-off service. It does not include follow-up visits, ongoing monitoring, a treatment warranty or a detailed IPM recommendations report.

Ideal for customers wanting a simple, affordable treatment without an ongoing service plan.

Conducted in accordance with AS 4349.3

HOT provides independent pre-purchase timber pest inspections to assess accessible areas of a property for evidence of timber pest activity, previous damage and conditions that may increase future risk.

A written report is provided outlining the findings, inaccessible areas, and recommended next steps.

Designed to give buyers greater clarity before committing to a property purchase.

This service is a timber pest inspection only and does not include a structural building inspection, property valuation, building survey or engineering assessment. Inspection is non-invasive and subject to accessibility and the agreed pre-inspection terms.

Conducted in accordance with AS 4349.3

Professional inspection of accessible areas of your property for evidence of timber pest activity, previous damage and contributing risk conditions.

Your Inspection includes a written report outlining findings, identified risk conditions and recommendations for the appropriate next step.

Timber pest inspection only. This service does not include a structural building inspection, property valuation, building survey, or engineering assessment. Inspection is non-invasive and subject to accessibility and the agreed pre-inspection terms.

A comprehensive, non-invasive inspection designed to identify pest evidence, entry points, conducive conditions and property-related pest risk.

Your property is assessed using Integrated Pest Management (IPM) principles to understand what is occurring, what may be contributing to it, and what action should be prioritised.

Includes:

•Internal and external inspection of reasonably accessible areas

•Identification of visible pest evidence and risk factors

•Entry-point and conducive-condition assessment

•Photo documentation

•Written IPM Pest Risk Report

•Prioritised recommendations and next steps

Suitable for concerns including:

Rodents • Cockroaches • Ants • Stored-Product pests • Flies • Spiders • Other general pest activity.

Where hygiene, proofing, monitoring or pest treatment is recommended, this will be clearly identified within your report. Additional services can be quoted separately where requested.

Independent assessment — no treatment purchase required.

prices vary

small apartments start - $195

Submit clear photos or videos of pests, pest damage, droppings, nesting, entry points or areas of concern for professional IPM review.

Receive practical IPM guidance, risk assessment and tailored recommendations without requiring an onsite visit.

Includes:

•Review of submitted Photos/videos

•Likely pest identification where possible

•Identification of visible risk factors and contributing conditions

•Practical IPM recommendations

•Written remote assessment summary

Where further action is recommended, onsite inspection, proofing, hygiene or pest-management services can be quoted or coordinated separately.

HOT Property recovery provides judgement-free and structured support for properties affected by severe pest activity, accumulated waste, prolonged neglect, abandonment, hoarding, deceased estate or challenging living circumstances.

Following an initial assessment, we develop and manage a staged property recovery plan‍ and ‍coordinate appropriate services required. Depending on the property, this may include waste removal, cleaning and sanitation, licensed pest control, proofing, maintenance and other specialist trades.

HOT acts as the central point of coordination, helping ensure works are appropriately sequenced and monitoring progress throughout the recovery.

Every Property is different. A tailored scope of work will be provided following assessment.

Prices vary